Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they could not overnight the check's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they could not overnight the check's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she denied the payment. She told me she would have to charge a {$36.00} NSF fee but my account was back to the {$42000.00} in it and I would not be bouncing checks for the next 2 weeks. She assured me these were all hand processed at XXXX so she would not process a payment for {$170000.00} more than what was in my account I then went back into my bill pay and sent a {$2100.00} payment to XXXX so my payment was not late XX/XX/XXXX - XXXX XXXX account positive balance {$43000.00}. {$2100.00} payment posted for Elan credit card out of XXXX bank account XX/XX/XXXX - payment posting error '' showing up on Elan credit card statement. Credit card statement balance - {$210000.00}. Bank account negative $ XXXX XXXX - I noticed bank account negative. XXXX NSF charges of {$36.00} each. Since it was after hours and I was out of town | 1 |
| State | Complaints |
|---|---|
| they could not transfer the funds electronically. There was basically nothing that could be done as their policy is to return the funds the same way they were received. Since XXXX solutions is the bill pay company of XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| much less twice?! After being put on hold and discussing all sorts of things | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they could not overnight the check has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they could not overnight the check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she denied the payment. She told me she would have to charge a {$36.00} NSF fee but my account was back to the {$42000.00} in it and I would not be bouncing checks for the next 2 weeks. She assured me these were all hand processed at XXXX so she would not process a payment for {$170000.00} more than what was in my account I then went back into my bill pay and sent a {$2100.00} payment to XXXX so my payment was not late XX/XX/XXXX - XXXX XXXX account positive balance {$43000.00}. {$2100.00} payment posted for Elan credit card out of XXXX bank account XX/XX/XXXX - payment posting error '' showing up on Elan credit card statement. Credit card statement balance - {$210000.00}. Bank account negative $ XXXX XXXX - I noticed bank account negative. XXXX NSF charges of {$36.00} each. Since it was after hours and I was out of town", and the single most common underlying issue is "much less twice?! After being put on hold and discussing all sorts of things".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they could not overnight the check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they could not overnight the check has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they could not overnight the check has a 0% timely response rate to CFPB complaints.
The most common issue reported against they could not overnight the check is "much less twice?! After being put on hold and discussing all sorts of things" in the "she denied the payment. She told me she would have to charge a {$36.00} NSF fee but my account was back to the {$42000.00} in it and I would not be bouncing checks for the next 2 weeks. She assured me these were all hand processed at XXXX so she would not process a payment for {$170000.00} more than what was in my account I then went back into my bill pay and sent a {$2100.00} payment to XXXX so my payment was not late XX/XX/XXXX - XXXX XXXX account positive balance {$43000.00}. {$2100.00} payment posted for Elan credit card out of XXXX bank account XX/XX/XXXX - payment posting error '' showing up on Elan credit card statement. Credit card statement balance - {$210000.00}. Bank account negative $ XXXX XXXX - I noticed bank account negative. XXXX NSF charges of {$36.00} each. Since it was after hours and I was out of town" product category.
Read our methodology — how this data is sourced, computed, and verified.