Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we received only a call from XXXX making sure we would be available for the next 20 minutes. 2 hours later | 1 |
| State | Complaints |
|---|---|
| even fist bumping as the call started. But then the tone of the business changed. As fees and monies needed discussed. Four monthly installments of $ XXXX/month would retain their services | 1 |
| Issue | Complaints |
|---|---|
| with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received only a call from XXXX making sure we would be available for the next 20 minutes. 2 hours later", and the single most common underlying issue is "with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic has a 0% timely response rate to CFPB complaints.
The most common issue reported against they could keep us from owing the back mortgage monies piled up ; and keep us from losing our home. We were ecstatic is "with XXXX" in the "we received only a call from XXXX making sure we would be available for the next 20 minutes. 2 hours later" product category.
Read our methodology — how this data is sourced, computed, and verified.