Total complaints
1
Filed since Payp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings's complaint history from CFPB public records. 1 consumers have filed complaints since Payp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Payp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was then locked out of my account and had to wait on hold for over an hour | 1 |
| State | Complaints |
|---|---|
| Inc,FL,33026,,Consent provided,Web,2018-08-28,Closed with non-monetary relief,Yes,N/A,3004643 | 1 |
| Issue | Complaints |
|---|---|
| never receiving an answer that explained why there was an extra hold on my funds. Banks don't place holds on money as long as paypal has. Finally I was told that there was a internal computer security problem that would be delaying the availability of my funds indefinitely. Paypal 's internal computer security problems shouldn't affect the funds that belong to me Failed to honor funding times | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Payp, and the most recent logged activity is Paypal wit, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was then locked out of my account and had to wait on hold for over an hour", and the single most common underlying issue is "never receiving an answer that explained why there was an extra hold on my funds. Banks don't place holds on money as long as paypal has. Finally I was told that there was a internal computer security problem that would be delaying the availability of my funds indefinitely. Paypal 's internal computer security problems shouldn't affect the funds that belong to me Failed to honor funding times".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings has a 0% timely response rate to CFPB complaints.
The most common issue reported against they continue these same practices. After I threatened to file a report they changed the error message on the transfer,,Paypal Holdings is "never receiving an answer that explained why there was an extra hold on my funds. Banks don't place holds on money as long as paypal has. Finally I was told that there was a internal computer security problem that would be delaying the availability of my funds indefinitely. Paypal 's internal computer security problems shouldn't affect the funds that belong to me Failed to honor funding times" in the "I was then locked out of my account and had to wait on hold for over an hour" product category.
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