Total complaints
1
Filed since I ha
2026 data Public-data reference. official source
they consistently mess up billing
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they consistently mess up billing's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ha
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they consistently mess up billing complaint mix by product
- banking transactions 1 100.0% – 0% relief
How they consistently mess up billing's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| banking transactions | 1 |
Top States
| State | Complaints |
|---|---|
| Ive spent countless hours on the phone with them making sure theyve recorded payments Ive sent. I called today and verified that my account is not nor has it ever been delinquent. They made a frivolous and baseless claim against my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,12603,Servicemember,Consent provided,Web,2023-06-06,Closed with explanation,Yes,N/A,7078747 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| emails from company representatives | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they consistently mess up billing
they consistently mess up billing has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have att, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they consistently mess up billing reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "banking transactions", and the single most common underlying issue is "emails from company representatives".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they consistently mess up billing: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they consistently mess up billing have?
they consistently mess up billing has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they consistently mess up billing respond to complaints on time?
they consistently mess up billing has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they consistently mess up billing?
The most common issue reported against they consistently mess up billing is "emails from company representatives" in the "banking transactions" product category.
Read our methodology — how this data is sourced, computed, and verified.
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