Total complaints
1
Filed since The
2026 data Public-data reference. official source
they communicated that they were closing the investigation and that my account was going to be closed. Subsequently
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they communicated that they were closing the investigation and that my account was going to be closed. Subsequently's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they communicated that they were closing the investigation and that my account was going to be closed. Subsequently complaint mix by product
- but almost 1 100.0% – 0% relief
How they communicated that they were closing the investigation and that my account was going to be closed. Subsequently's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but almost all my details were known | 1 |
Top States
| State | Complaints |
|---|---|
| I did not receive any more letters or responses. When calling the numbers provided in the letter | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I believed them. By believing them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they communicated that they were closing the investigation and that my account was going to be closed. Subsequently
they communicated that they were closing the investigation and that my account was going to be closed. Subsequently has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The call w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they communicated that they were closing the investigation and that my account was going to be closed. Subsequently reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but almost all my details were known", and the single most common underlying issue is "I believed them. By believing them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they communicated that they were closing the investigation and that my account was going to be closed. Subsequently: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they communicated that they were closing the investigation and that my account was going to be closed. Subsequently have?
they communicated that they were closing the investigation and that my account was going to be closed. Subsequently has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they communicated that they were closing the investigation and that my account was going to be closed. Subsequently respond to complaints on time?
they communicated that they were closing the investigation and that my account was going to be closed. Subsequently has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they communicated that they were closing the investigation and that my account was going to be closed. Subsequently?
The most common issue reported against they communicated that they were closing the investigation and that my account was going to be closed. Subsequently is "I believed them. By believing them" in the "but almost all my details were known" product category.
Read our methodology — how this data is sourced, computed, and verified.
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