Total complaints
1
Filed since Come
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846's complaint history from CFPB public records. 1 consumers have filed complaints since Come. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Come
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| no resolution. At this point | 1 |
| Issue | Complaints |
|---|---|
| and the amount was ACTUALLY {$1200.00} THEY DEDUCTED FROM ME. WF also claimed they sent the money back XXXX. I emailed and called XXXX with this information and got this in return from XXXX XXXX - I was able to talk to Wells Fargo Bank this afternoon. They asked that you communicate directly with them and for me to direct you to their office. They again gave me XXXX to give to you and they asked that you call them directly. I was also advised that they did not send any money back to our office. I am unsure where that part of the communication is coming from. Unfortunately this is all the information that I have. I hope you are able to speak to someone at Wells Fargo Bank that will be able to help you in regard to this matter. Thank you. Since that email | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Come, and the most recent logged activity is Come XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "no resolution. At this point", and the single most common underlying issue is "and the amount was ACTUALLY {$1200.00} THEY DEDUCTED FROM ME. WF also claimed they sent the money back XXXX. I emailed and called XXXX with this information and got this in return from XXXX XXXX - I was able to talk to Wells Fargo Bank this afternoon. They asked that you communicate directly with them and for me to direct you to their office. They again gave me XXXX to give to you and they asked that you call them directly. I was also advised that they did not send any money back to our office. I am unsure where that part of the communication is coming from. Unfortunately this is all the information that I have. I hope you are able to speak to someone at Wells Fargo Bank that will be able to help you in regard to this matter. Thank you. Since that email".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846 has a 0% timely response rate to CFPB complaints.
The most common issue reported against they claimed they were still checking their accounts for the money and a resolution.,Company chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2015-09-09,Closed with monetary relief,Yes,No,1556846 is "and the amount was ACTUALLY {$1200.00} THEY DEDUCTED FROM ME. WF also claimed they sent the money back XXXX. I emailed and called XXXX with this information and got this in return from XXXX XXXX - I was able to talk to Wells Fargo Bank this afternoon. They asked that you communicate directly with them and for me to direct you to their office. They again gave me XXXX to give to you and they asked that you call them directly. I was also advised that they did not send any money back to our office. I am unsure where that part of the communication is coming from. Unfortunately this is all the information that I have. I hope you are able to speak to someone at Wells Fargo Bank that will be able to help you in regard to this matter. Thank you. Since that email" in the "no resolution. At this point" product category.
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