Total complaints
1
Filed since In X
2026 data Public-data reference. official source
they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements complaint mix by product
- La was 1 100.0% – 0% relief
How they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| La was his with hurricane Laura then in XX/XX/XXXX we were hit with XXXX. Long story short the insurance company refused to fix home | 1 |
Top States
| State | Complaints |
|---|---|
| which I felt was not relevant because what I spend my money on is none of their business they just should have needed my income. I sent them everything they asked for and I was not surprised when they denied me. I am a school teacher who is on a sabbatical which means I will not be bringing home the same money as before. I will only be receiving 65 % of my check which I sent that paperwork them as well. If I appeal | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| dropped the insurance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements
they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "La was his with hurricane Laura then in XX/XX/XXXX we were hit with XXXX. Long story short the insurance company refused to fix home", and the single most common underlying issue is "dropped the insurance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements have?
they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements respond to complaints on time?
they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements?
The most common issue reported against they claimed it was nothing they could do. I struggled paying it until several months ago when I became 2 months behind. They connected me with their preservation department where they basically had me send all of my financials to them not just my paystubs. They had me send bank statements is "dropped the insurance" in the "La was his with hurricane Laura then in XX/XX/XXXX we were hit with XXXX. Long story short the insurance company refused to fix home" product category.
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