Total complaints
1
Filed since Mr C
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they backed out and tried to change the subject's complaint history from CFPB public records. 1 consumers have filed complaints since Mr C. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mr C
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they backed out and tried to change the subject's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MIP ) for the years XXXX and XXXX | 1 |
| State | Complaints |
|---|---|
| and ended up connecting me to a manager. I have been trying to amend my XXXX tax return | 1 |
| Issue | Complaints |
|---|---|
| but that was not proactive on their end and took me several attempts to convince them that they gave me wrong numbers. During the conversation over the phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they backed out and tried to change the subject has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mr C, and the most recent logged activity is Mr Cooper , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they backed out and tried to change the subject reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MIP ) for the years XXXX and XXXX", and the single most common underlying issue is "but that was not proactive on their end and took me several attempts to convince them that they gave me wrong numbers. During the conversation over the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they backed out and tried to change the subject: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they backed out and tried to change the subject has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they backed out and tried to change the subject has a 0% timely response rate to CFPB complaints.
The most common issue reported against they backed out and tried to change the subject is "but that was not proactive on their end and took me several attempts to convince them that they gave me wrong numbers. During the conversation over the phone" in the "MIP ) for the years XXXX and XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.