Total complaints
1
Filed since Time
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone's complaint history from CFPB public records. 1 consumers have filed complaints since Time. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Time
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| told XXXX I was trying to pay and explained the ACH issues. She told me that I needed to drive to a XXXX XXXX office and wire the money to them. I asked her what information I needed | 1 |
| State | Complaints |
|---|---|
| I explain the situation and this guy asks if I want to keep the house ( he asked it like 5 times ). Finally he lets me know that they stopped supporting XXXX XXXX today ( but do I still want the house? ). SO I ask how I can pay them. He tells me to send certified funds to <address> | 1 |
| Issue | Complaints |
|---|---|
| I have that information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Time, and the most recent logged activity is Timeline :, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "told XXXX I was trying to pay and explained the ACH issues. She told me that I needed to drive to a XXXX XXXX office and wire the money to them. I asked her what information I needed", and the single most common underlying issue is "I have that information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone has a 0% timely response rate to CFPB complaints.
The most common issue reported against they ask me for the company name and she can't find it in the system. I step aside to let other customers through and call back in wait through the hour hold time and get to talk to someone is "I have that information" in the "told XXXX I was trying to pay and explained the ACH issues. She told me that I needed to drive to a XXXX XXXX office and wire the money to them. I asked her what information I needed" product category.
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