Total complaints
1
Filed since by t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they are the largest bank's complaint history from CFPB public records. 1 consumers have filed complaints since by t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since by t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they are the largest bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but wanted some clarity and money invested as I was clear in every email | 1 |
| State | Complaints |
|---|---|
| and the money went into my accounts monthly and they were my bank. I have the emails that prove the dates and copies of all of it which I had to recover and took XXXX months | 1 |
| Issue | Complaints |
|---|---|
| pressured me into signing the doc of RATE LOCK and no one could have know it would skyrocket that week and I'm sure it must have been a misunderstanding that they raised it to XXXX XXXX from XXXX cause that would be considered illegal | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they are the largest bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to by t, and the most recent logged activity is by the XXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they are the largest bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but wanted some clarity and money invested as I was clear in every email", and the single most common underlying issue is "pressured me into signing the doc of RATE LOCK and no one could have know it would skyrocket that week and I'm sure it must have been a misunderstanding that they raised it to XXXX XXXX from XXXX cause that would be considered illegal".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they are the largest bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they are the largest bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they are the largest bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against they are the largest bank is "pressured me into signing the doc of RATE LOCK and no one could have know it would skyrocket that week and I'm sure it must have been a misunderstanding that they raised it to XXXX XXXX from XXXX cause that would be considered illegal" in the "but wanted some clarity and money invested as I was clear in every email" product category.
Read our methodology — how this data is sourced, computed, and verified.