Total complaints
1
Filed since Here
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Here
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but I don't trust them anymore. I'm worried they will test the items and lie and say they're solid sterling silver. Then I would lose the money for counterfeit sterling and shipping fee. XXXX of the necklaces I received from them came with a certificate ( in XXXX ) | 1 |
| State | Complaints |
|---|---|
| and that is fraud. The jewelry store | 1 |
| Issue | Complaints |
|---|---|
| but they brushed me off and told me to send them back. They were also inconsistent with their solution. First they offered a refund to simply send the items back. They also said they will cover the shipping cost | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is Here is th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I don't trust them anymore. I'm worried they will test the items and lie and say they're solid sterling silver. Then I would lose the money for counterfeit sterling and shipping fee. XXXX of the necklaces I received from them came with a certificate ( in XXXX )", and the single most common underlying issue is "but they brushed me off and told me to send them back. They were also inconsistent with their solution. First they offered a refund to simply send the items back. They also said they will cover the shipping cost".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against they are still selling sterling silver XXXX '' on their lives. I highly doubt they get these items tested. I have already tested and verified the items are not sterling silver ( XXXX ). They are not sterling silver at all or are only sterling silver plated. That does not qualify the jewelry to be marked XXXX is "but they brushed me off and told me to send them back. They were also inconsistent with their solution. First they offered a refund to simply send the items back. They also said they will cover the shipping cost" in the "but I don't trust them anymore. I'm worried they will test the items and lie and say they're solid sterling silver. Then I would lose the money for counterfeit sterling and shipping fee. XXXX of the necklaces I received from them came with a certificate ( in XXXX )" product category.
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