Total complaints
1
Filed since On o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025's complaint history from CFPB public records. 1 consumers have filed complaints since On o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a Wells Fargo rep indicated that the increase was due to the tax on the property going from an undeveloped lot to new construction. That can't be accurate. This is NOT a conversion loan. Wells Fargo knew that this residential loan was for a newly constructed home. They extended the loan amount based upon the appraised value of a newly constructed home | 1 |
| Issue | Complaints |
|---|---|
| they knew that the taxes would be based on a newly constructed home | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On o, and the most recent logged activity is On one occ, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a Wells Fargo rep indicated that the increase was due to the tax on the property going from an undeveloped lot to new construction. That can't be accurate. This is NOT a conversion loan. Wells Fargo knew that this residential loan was for a newly constructed home. They extended the loan amount based upon the appraised value of a newly constructed home", and the single most common underlying issue is "they knew that the taxes would be based on a newly constructed home".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025 has a 0% timely response rate to CFPB complaints.
The most common issue reported against they are pulling a bait and switch by offering a low monthly loan payment and then significantly increasing the loan just a year later.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30005,,Consent provided,Web,2018-05-17,Closed with explanation,Yes,N/A,2910025 is "they knew that the taxes would be based on a newly constructed home" in the "a Wells Fargo rep indicated that the increase was due to the tax on the property going from an undeveloped lot to new construction. That can't be accurate. This is NOT a conversion loan. Wells Fargo knew that this residential loan was for a newly constructed home. They extended the loan amount based upon the appraised value of a newly constructed home" product category.
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