Total complaints
1
Filed since She
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they are more concerned about their bottom line. As of XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since She . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since She
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they are more concerned about their bottom line. As of XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| bottom line is | 1 |
| State | Complaints |
|---|---|
| Navient sent me a Litigation Review Pending Letter to seek judgement against me. I received the letter Saturday XX/XX/XXXX. If I don't respond by XX/XX/XXXX they will move forward with there litigation. Everyones circumstances are different. I am XXXX XXXX XXXX and hopefully would like to retire when XXXX XXXX XXXX XXXX. I should not have to worry about Student Loans or getting harassing phone calls or mail. XXXX loan will not be paid off until XXXX | 1 |
| Issue | Complaints |
|---|---|
| I am offering to pay monthly on the account XXXX monthly and Navient is refusing to take my monthly payment. I am showing a good faith effort. I have tried several times in the past with a simple solution. My solution is to forgive Loan 1 which will be paid off in XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they are more concerned about their bottom line. As of XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to She , and the most recent logged activity is She also l, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they are more concerned about their bottom line. As of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "bottom line is", and the single most common underlying issue is "I am offering to pay monthly on the account XXXX monthly and Navient is refusing to take my monthly payment. I am showing a good faith effort. I have tried several times in the past with a simple solution. My solution is to forgive Loan 1 which will be paid off in XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they are more concerned about their bottom line. As of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they are more concerned about their bottom line. As of XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they are more concerned about their bottom line. As of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against they are more concerned about their bottom line. As of XX/XX/XXXX is "I am offering to pay monthly on the account XXXX monthly and Navient is refusing to take my monthly payment. I am showing a good faith effort. I have tried several times in the past with a simple solution. My solution is to forgive Loan 1 which will be paid off in XX/XX/XXXX" in the "bottom line is" product category.
Read our methodology — how this data is sourced, computed, and verified.