they always say they work for XXXX. I have asked multiple times to get contact information for XXXX. XXXX XXXX as well as AES would not give out this information. I was granted forbearances and modified repayment options but still was having difficulty. The monthly payment started around XXXX

What the CFPB Record Shows About they always say they work for XXXX. I have asked multiple times to get contact information for XXXX. XXXX XXXX as well as AES would not give out this information. I was granted forbearances and modified repayment options but still was having difficulty. The monthly payment started around XXXX

they always say they work for XXXX. I have asked multiple times to get contact information for XXXX. XXXX XXXX as well as AES would not give out this information. I was granted forbearances and modified repayment options but still was having difficulty. The monthly payment started around XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I gr, and the most recent logged activity is I graduate, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they always say they work for XXXX. I have asked multiple times to get contact information for XXXX. XXXX XXXX as well as AES would not give out this information. I was granted forbearances and modified repayment options but still was having difficulty. The monthly payment started around XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I started to pay the full payment around late XXXX XXXX early XXXX XXXX. The monthly installment was very high", and the single most common underlying issue is "I was having difficulty paying the school loan payment. I made every effort to keep on top of my loans over the years. We are talking now".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they always say they work for XXXX. I have asked multiple times to get contact information for XXXX. XXXX XXXX as well as AES would not give out this information. I was granted forbearances and modified repayment options but still was having difficulty. The monthly payment started around XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.