Total complaints
3
Filed since ONEM
2026 data Public-data reference. official source
they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month's complaint history from CFPB public records. 3 consumers have filed complaints since ONEM. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
ONEM
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month complaint mix by product
- the bureau 3 100.0% – 0% relief
How they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the bureau admitted they had to update past due | 3 |
Top States
| State | Complaints |
|---|---|
| which is a common indicator of bad data. | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| and account history fields. That means the original reporting was wrong. Even with those updates | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month
they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ONEM, and the most recent logged activity is ONEMAIN ac, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the bureau admitted they had to update past due", and the single most common underlying issue is "and account history fields. That means the original reporting was wrong. Even with those updates".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month have?
they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month respond to complaints on time?
they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month?
The most common issue reported against they also had a duty under 15 USC 1681s-2 ( b ) to investigate all relevant information and correct or delete inaccurate or unverifiable data. They did not do so. The tradeline history and status fields also do not align with Metro 2 standards. The Payment History Profile does not match the stated status for that month is "and account history fields. That means the original reporting was wrong. Even with those updates" in the "the bureau admitted they had to update past due" product category.
Read our methodology — how this data is sourced, computed, and verified.
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