Total complaints
2
Filed since The
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 120 days late | 2 |
| State | Complaints |
|---|---|
| they deny any wrongdoing and they deny they deleted my files. However | 2 |
| Issue | Complaints |
|---|---|
| I have tried a half dozen times to get XXXX to fix this. I have called their teams | 1 |
| I have tried a half dozen times to get Freedom to fix this. I have called their teams | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The proble, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "120 days late", and the single most common underlying issue is "I have tried a half dozen times to get XXXX to fix this. I have called their teams".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal has a 0% timely response rate to CFPB complaints.
The most common issue reported against they agreed to me sending this information through their portal as that is where they requested it since it is secure comm 's for this purpose of sending them my personal financial details. I have screen shots of my missing communications from their website portal is "I have tried a half dozen times to get XXXX to fix this. I have called their teams" in the "120 days late" product category.
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