Total complaints
1
Filed since Mont
2026 data Public-data reference. official source
they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again's complaint history from CFPB public records. 1 consumers have filed complaints since Mont. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Mont
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again complaint mix by product
- I contacted 1 100.0% – 0% relief
How they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted them back which was through email because they claim to have a new phone number | 1 |
Top States
| State | Complaints |
|---|---|
| and weeks later I received an email informing me they have closed the case completely because the devise used to gain access to my account has been a device that has accessed my account in the past. I then proceeded to ask them politely if this device has accessed my account before this time in question | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| over and over | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again
they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mont, and the most recent logged activity is Months ago, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted them back which was through email because they claim to have a new phone number", and the single most common underlying issue is "over and over".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again have?
they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again respond to complaints on time?
they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again?
The most common issue reported against they a week later informed me they had closed the case because I had not contacted them in merely 3 days. I had to start the entire process over again is "over and over" in the "I contacted them back which was through email because they claim to have a new phone number" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
