Total complaints
1
Filed since POSS
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows theres no way it could be that much. Reviewing my available payment history on the servicers site's complaint history from CFPB public records. 1 consumers have filed complaints since POSS. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since POSS
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How theres no way it could be that much. Reviewing my available payment history on the servicers site's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and will then send you a copy within 10 business days. Within 5 days of recording a notice of default | 1 |
| State | Complaints |
|---|---|
| it looked like I had missed 2 payments ( each payment is under {$800.00} | 1 |
| Issue | Complaints |
|---|---|
| 2924.9 ) I was never contacted by my servicer. I logged on to my online account to make a payment for XX/XX/XXXX on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
theres no way it could be that much. Reviewing my available payment history on the servicers site has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to POSS, and the most recent logged activity is POSSIBLE H, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, theres no way it could be that much. Reviewing my available payment history on the servicers site reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and will then send you a copy within 10 business days. Within 5 days of recording a notice of default", and the single most common underlying issue is "2924.9 ) I was never contacted by my servicer. I logged on to my online account to make a payment for XX/XX/XXXX on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating theres no way it could be that much. Reviewing my available payment history on the servicers site: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
theres no way it could be that much. Reviewing my available payment history on the servicers site has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
theres no way it could be that much. Reviewing my available payment history on the servicers site has a 0% timely response rate to CFPB complaints.
The most common issue reported against theres no way it could be that much. Reviewing my available payment history on the servicers site is "2924.9 ) I was never contacted by my servicer. I logged on to my online account to make a payment for XX/XX/XXXX on XX/XX/XXXX" in the "and will then send you a copy within 10 business days. Within 5 days of recording a notice of default" product category.
Read our methodology — how this data is sourced, computed, and verified.