Total complaints
1
Filed since B of
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there were errors related to this transaction's complaint history from CFPB public records. 1 consumers have filed complaints since B of. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since B of
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there were errors related to this transaction's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they are ignoring the fact that those instructions were fraudulent and not initiated or approved by me and not for the benefit of me or anyone connected to me. Perhaps they see this as no error but that is not the point. They processed a transaction that was fraudulent from the start | 1 |
| State | Complaints |
|---|---|
| errors by the bank. | 1 |
| Issue | Complaints |
|---|---|
| and reported in a timely fashion per regulation E. The errors that did occur were errors committed by the bank. Their system allowed a person to access my account and initiate this transfer. And then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there were errors related to this transaction has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to B of, and the most recent logged activity is B of As st, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there were errors related to this transaction reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they are ignoring the fact that those instructions were fraudulent and not initiated or approved by me and not for the benefit of me or anyone connected to me. Perhaps they see this as no error but that is not the point. They processed a transaction that was fraudulent from the start", and the single most common underlying issue is "and reported in a timely fashion per regulation E. The errors that did occur were errors committed by the bank. Their system allowed a person to access my account and initiate this transfer. And then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there were errors related to this transaction: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there were errors related to this transaction has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there were errors related to this transaction has a 0% timely response rate to CFPB complaints.
The most common issue reported against there were errors related to this transaction is "and reported in a timely fashion per regulation E. The errors that did occur were errors committed by the bank. Their system allowed a person to access my account and initiate this transfer. And then" in the "they are ignoring the fact that those instructions were fraudulent and not initiated or approved by me and not for the benefit of me or anyone connected to me. Perhaps they see this as no error but that is not the point. They processed a transaction that was fraudulent from the start" product category.
Read our methodology — how this data is sourced, computed, and verified.