there was NOTHING posted on my Truist account to indicate the deposit would be withheld or post-dated. Due to Truist refusing to release MY own funds ( court ordered remind you ) without providing the customer ( me ) with a timely explanation

What the CFPB Record Shows About there was NOTHING posted on my Truist account to indicate the deposit would be withheld or post-dated. Due to Truist refusing to release MY own funds ( court ordered remind you ) without providing the customer ( me ) with a timely explanation

there was NOTHING posted on my Truist account to indicate the deposit would be withheld or post-dated. Due to Truist refusing to release MY own funds ( court ordered remind you ) without providing the customer ( me ) with a timely explanation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, there was NOTHING posted on my Truist account to indicate the deposit would be withheld or post-dated. Due to Truist refusing to release MY own funds ( court ordered remind you ) without providing the customer ( me ) with a timely explanation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but under {$76000.00}. This deposit was made from the same bank account and individual who has been making monthly court ordered deposits since XX/XX/XXXX. The account/deposit amount could have easily been verified and confirmed by Truist", and the single most common underlying issue is "I contacted Truist via phone .... I spoke with a Truist customer service and customer service supervisor to inquire about the funds being withheld. I informed the representative that the deposit is a result from a court order in my divorce decree. I brought to Truist attention that the funds can be confirmed as valid and accessible immediately if a call or inquiry were made on behalf of myself/Truist to the banking institution written on deposit check. I even offered to verify the court ordered deposit by sending a copy of my divorce decree for verification. My urgency in receiving the court ordered deposited funds was based upon seeing the deposited amount in my account. Once I could see the court ordered deposit in my checking account ( via online/mobile banking )".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there was NOTHING posted on my Truist account to indicate the deposit would be withheld or post-dated. Due to Truist refusing to release MY own funds ( court ordered remind you ) without providing the customer ( me ) with a timely explanation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.