Total complaints
1
Filed since Next
2026 data Public-data reference. official source
there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point's complaint history from CFPB public records. 1 consumers have filed complaints since Next. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Next
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point complaint mix by product
- the new 1 100.0% – 0% relief
How there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the new balance on the statement for the period XX/XX/2022 to XX/XX/2022 was {$560.00}. This amount included both the {$20.00} late payment fee ( waived ) and the {$11.00} of interest ( disputed ) and was due XX/XX/2022. To avoid this same type of issue | 1 |
Top States
| State | Complaints |
|---|---|
| I called them yet again to dispute this second round of interest charges and asked how I could be getting charged more interest for a payment that was received 7 days early. I explained that the only acceptable resolution to me was if they refunded the total interest charges of {$21.00} ( {$11.00} from the first month and {$10.00} from the second month ) or otherwise I would file a complaint with the CFPB. There is no reasonable explanation for either XXXX ) the initial payment being posted 1 day late or XXXX ) the calculation of the interest charges ( both number of days and balance subject to charge ). They declined to refund my interest. I have since fully paid off the card and there is a XXXX XXXX XXXX - I do not want to use the card further until there is an acceptable resolution of this matter I'm happy to provide any and all further information in support of the above description. I am attaching the initial proof of payment from XXXX below. Please note that the check image shows that they cashed the check XXXXXXXX XXXX XXXX. My concern is that it was done purposefully ( posted/cashed XXXX XXXX XXXX despite earlier delivery ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| 7 days in advance of the next payment due date. Per Gemini 's records | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point
there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Next, and the most recent logged activity is Next month, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the new balance on the statement for the period XX/XX/2022 to XX/XX/2022 was {$560.00}. This amount included both the {$20.00} late payment fee ( waived ) and the {$11.00} of interest ( disputed ) and was due XX/XX/2022. To avoid this same type of issue", and the single most common underlying issue is "7 days in advance of the next payment due date. Per Gemini 's records".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point have?
there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point respond to complaints on time?
there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point has a 0% timely response rate to CFPB complaints.
What is the most common complaint about there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point?
The most common issue reported against there was an additional interest charge of {$10.00}. This interest was calculated on a balance of {$720.00} ( no reconciliation provided ) at a rate of XXXX XXXX for what appears to be 30 days. At this point is "7 days in advance of the next payment due date. Per Gemini 's records" in the "the new balance on the statement for the period XX/XX/2022 to XX/XX/2022 was {$560.00}. This amount included both the {$20.00} late payment fee ( waived ) and the {$11.00} of interest ( disputed ) and was due XX/XX/2022. To avoid this same type of issue" product category.
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