Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we decided to put both banks on a conference call ( XX/XX/XXXX ). The account manager ( XXXX ) from XXXX bank asked Chase to use an ACH return code : XXXX to do a manual recall of the funds to the appropriate account | 1 |
| State | Complaints |
|---|---|
| even though nothing had been done. | 1 |
| Issue | Complaints |
|---|---|
| Chase said that this situation does not fit ANY of the scenarios they had in the system. Chase apparently had never been through this situation so did not know how to respond | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After goin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we decided to put both banks on a conference call ( XX/XX/XXXX ). The account manager ( XXXX ) from XXXX bank asked Chase to use an ACH return code : XXXX to do a manual recall of the funds to the appropriate account", and the single most common underlying issue is "Chase said that this situation does not fit ANY of the scenarios they had in the system. Chase apparently had never been through this situation so did not know how to respond".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed has a 0% timely response rate to CFPB complaints.
The most common issue reported against there is nothing on our end that we can do and you need to resolve this with Chase bank. Tell them to issue an XXXX recall. '' -I went to a Chase branch in person multiple times and told them about the problem i was having and they had me fill out an ACH claim form. A week later i had received a letter from XXXX stating that the situation was resolved and no further action was needed is "Chase said that this situation does not fit ANY of the scenarios they had in the system. Chase apparently had never been through this situation so did not know how to respond" in the "we decided to put both banks on a conference call ( XX/XX/XXXX ). The account manager ( XXXX ) from XXXX bank asked Chase to use an ACH return code : XXXX to do a manual recall of the funds to the appropriate account" product category.
Read our methodology — how this data is sourced, computed, and verified.