Total complaints
1
Filed since Late
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there has not been any additional fraudulent transaction.'s complaint history from CFPB public records. 1 consumers have filed complaints since Late. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Late
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there has not been any additional fraudulent transaction.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received an email from my Sephora credit card account stating that my payment was due. I did not have any recollection of using this card recently ( I did have a Sephora account previously opened | 1 |
| Issue | Complaints |
|---|---|
| someone also used my existing Sephora credit card to purchase {$870.00} worth of merchandise in a store in Arizona as well. I did not make this transaction and was in Florida at that time. My Sephora card is also operated by Commenity Bank. From what I can see on my Sephora account it seems that this transaction occurred at this address : XXXX XXXX XXXX XXXX XXXX # XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there has not been any additional fraudulent transaction. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Late, and the most recent logged activity is Later on X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there has not been any additional fraudulent transaction. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an email from my Sephora credit card account stating that my payment was due. I did not have any recollection of using this card recently ( I did have a Sephora account previously opened", and the single most common underlying issue is "someone also used my existing Sephora credit card to purchase {$870.00} worth of merchandise in a store in Arizona as well. I did not make this transaction and was in Florida at that time. My Sephora card is also operated by Commenity Bank. From what I can see on my Sephora account it seems that this transaction occurred at this address : XXXX XXXX XXXX XXXX XXXX # XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there has not been any additional fraudulent transaction.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there has not been any additional fraudulent transaction. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there has not been any additional fraudulent transaction. has a 0% timely response rate to CFPB complaints.
The most common issue reported against there has not been any additional fraudulent transaction. is "someone also used my existing Sephora credit card to purchase {$870.00} worth of merchandise in a store in Arizona as well. I did not make this transaction and was in Florida at that time. My Sephora card is also operated by Commenity Bank. From what I can see on my Sephora account it seems that this transaction occurred at this address : XXXX XXXX XXXX XXXX XXXX # XXXX" in the "I received an email from my Sephora credit card account stating that my payment was due. I did not have any recollection of using this card recently ( I did have a Sephora account previously opened" product category.
Read our methodology — how this data is sourced, computed, and verified.