Total complaints
1
Filed since Capi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Capi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Capi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I conducted a lengthy call with Capital One Dispute Supervisor XXXX beginning at XXXX | 1 |
| State | Complaints |
|---|---|
| speaking with Capital One Dispute Supervisor XXXX | 1 |
| Issue | Complaints |
|---|---|
| when they were not the merchant and had provided no documents connecting them to XXXX. XXXX then escalated the dispute to the XXXX XXXX Department requesting approval to override the charge | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Capi, and the most recent logged activity is Capital On, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I conducted a lengthy call with Capital One Dispute Supervisor XXXX beginning at XXXX", and the single most common underlying issue is "when they were not the merchant and had provided no documents connecting them to XXXX. XXXX then escalated the dispute to the XXXX XXXX Department requesting approval to override the charge".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against there has been no contact from the XXXX XXXX Department. I called to check the status on XX/XX/2023 at XXXX is "when they were not the merchant and had provided no documents connecting them to XXXX. XXXX then escalated the dispute to the XXXX XXXX Department requesting approval to override the charge" in the "I conducted a lengthy call with Capital One Dispute Supervisor XXXX beginning at XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.