Total complaints
1
Filed since Inst
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there are two authorized signers from that account's complaint history from CFPB public records. 1 consumers have filed complaints since Inst. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Inst
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there are two authorized signers from that account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on Friday XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| so such excuse was nonsense. He spent time speaking to other bankers in back rooms or whatever the case could be | 1 |
| Issue | Complaints |
|---|---|
| kill his dog because the check had been returned. I immediately went to my online banking and saw that the funds from the check had been returned to my account two days after it was cashed. I spent all afternoon calling my local branch to get answers ... and not getting any. After speaking for about a half hour with a rep from my local branch | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there are two authorized signers from that account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Inst, and the most recent logged activity is Instead, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there are two authorized signers from that account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on Friday XX/XX/XXXX", and the single most common underlying issue is "kill his dog because the check had been returned. I immediately went to my online banking and saw that the funds from the check had been returned to my account two days after it was cashed. I spent all afternoon calling my local branch to get answers ... and not getting any. After speaking for about a half hour with a rep from my local branch".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there are two authorized signers from that account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there are two authorized signers from that account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there are two authorized signers from that account has a 0% timely response rate to CFPB complaints.
The most common issue reported against there are two authorized signers from that account is "kill his dog because the check had been returned. I immediately went to my online banking and saw that the funds from the check had been returned to my account two days after it was cashed. I spent all afternoon calling my local branch to get answers ... and not getting any. After speaking for about a half hour with a rep from my local branch" in the "on Friday XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.