Total complaints
1
Filed since In c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues's complaint history from CFPB public records. 1 consumers have filed complaints since In c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there is no justification for the same not available '' excuse everytime - if the assitant manager '' XXXX were a responsible trained staff she would have definitely made an effort to talk to XXXX after I left to find out more about this and would have made an effort to to call me or email me by now ( she already knows that I have been there several times and heard from behind the counter ). If XXXX were a responsible person | 1 |
| State | Complaints |
|---|---|
| and while researching I found out that some other users have an issue with this specific bonus too where some of them said they receive it after chasing for months and while bankers had no clue or not being helpful and the rest were given some other reasons and did not receive it and I am sure unlike us who spent so much time following it up I am sure many just did not have the time or gave up - and then like some other customers in the comments here | 1 |
| Issue | Complaints |
|---|---|
| instead of saying I didn't send the email | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In c, and the most recent logged activity is In closing, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is no justification for the same not available '' excuse everytime - if the assitant manager '' XXXX were a responsible trained staff she would have definitely made an effort to talk to XXXX after I left to find out more about this and would have made an effort to to call me or email me by now ( she already knows that I have been there several times and heard from behind the counter ). If XXXX were a responsible person", and the single most common underlying issue is "instead of saying I didn't send the email".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues has a 0% timely response rate to CFPB complaints.
The most common issue reported against there are a couple of other US Bank branches nearby and unless it is the same corporate culture everywhere. At this point it is not just the issue about the bonus but the service too so I searched online to see if others have had similar issues is "instead of saying I didn't send the email" in the "there is no justification for the same not available '' excuse everytime - if the assitant manager '' XXXX were a responsible trained staff she would have definitely made an effort to talk to XXXX after I left to find out more about this and would have made an effort to to call me or email me by now ( she already knows that I have been there several times and heard from behind the counter ). If XXXX were a responsible person" product category.
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