then yes Shellpoint is connected with Conseco. I feelings is they were trying to refuse payment claiming I was behind so they could repossess my home. I am under the impression they refused payment trying to foreclose on me. But my records and correspondence showed them I had proof of my payments and foiled that attempt to foreclose. Once again leading me to believe this is a name change only in mortgage servicing agents

What the CFPB Record Shows About then yes Shellpoint is connected with Conseco. I feelings is they were trying to refuse payment claiming I was behind so they could repossess my home. I am under the impression they refused payment trying to foreclose on me. But my records and correspondence showed them I had proof of my payments and foiled that attempt to foreclose. Once again leading me to believe this is a name change only in mortgage servicing agents

then yes Shellpoint is connected with Conseco. I feelings is they were trying to refuse payment claiming I was behind so they could repossess my home. I am under the impression they refused payment trying to foreclose on me. But my records and correspondence showed them I had proof of my payments and foiled that attempt to foreclose. Once again leading me to believe this is a name change only in mortgage servicing agents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now my que, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, then yes Shellpoint is connected with Conseco. I feelings is they were trying to refuse payment claiming I was behind so they could repossess my home. I am under the impression they refused payment trying to foreclose on me. But my records and correspondence showed them I had proof of my payments and foiled that attempt to foreclose. Once again leading me to believe this is a name change only in mortgage servicing agents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "IS Shellpoint simply once again just a name change and not a transfer to another servicing agent? As before", and the single most common underlying issue is "now to Shellpoint. IF so and they are a name change".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then yes Shellpoint is connected with Conseco. I feelings is they were trying to refuse payment claiming I was behind so they could repossess my home. I am under the impression they refused payment trying to foreclose on me. But my records and correspondence showed them I had proof of my payments and foiled that attempt to foreclose. Once again leading me to believe this is a name change only in mortgage servicing agents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.