then why the heck did you give me a credit making me think you were simply reimbursing me like you said you would on XXXX/XXXX/16? Now you want to reverse the credit back to M & T on XX/XX/XXXX/2016.This has caused total confusion and obviously documents have been changed or loss to benefit M & T XXXX I do n't understand why it would take 5 days to determine if you are going to pay a transaction or not. Yet on the 5th day and 5 days later you give me the same dollar amount which was originally illegally taken on XXXX XXXX! ( see amount below ) : For the record I called M & T on XXXX & XXXX XXXX and XXXX XXXX and tried to solve the problem. The M & T letter I received was dated XXXX XXXX

What the CFPB Record Shows About then why the heck did you give me a credit making me think you were simply reimbursing me like you said you would on XXXX/XXXX/16? Now you want to reverse the credit back to M & T on XX/XX/XXXX/2016.This has caused total confusion and obviously documents have been changed or loss to benefit M & T XXXX I do n't understand why it would take 5 days to determine if you are going to pay a transaction or not. Yet on the 5th day and 5 days later you give me the same dollar amount which was originally illegally taken on XXXX XXXX! ( see amount below ) : For the record I called M & T on XXXX & XXXX XXXX and XXXX XXXX and tried to solve the problem. The M & T letter I received was dated XXXX XXXX

then why the heck did you give me a credit making me think you were simply reimbursing me like you said you would on XXXX/XXXX/16? Now you want to reverse the credit back to M & T on XX/XX/XXXX/2016.This has caused total confusion and obviously documents have been changed or loss to benefit M & T XXXX I do n't understand why it would take 5 days to determine if you are going to pay a transaction or not. Yet on the 5th day and 5 days later you give me the same dollar amount which was originally illegally taken on XXXX XXXX! ( see amount below ) : For the record I called M & T on XXXX & XXXX XXXX and XXXX XXXX and tried to solve the problem. The M & T letter I received was dated XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, then why the heck did you give me a credit making me think you were simply reimbursing me like you said you would on XXXX/XXXX/16? Now you want to reverse the credit back to M & T on XX/XX/XXXX/2016.This has caused total confusion and obviously documents have been changed or loss to benefit M & T XXXX I do n't understand why it would take 5 days to determine if you are going to pay a transaction or not. Yet on the 5th day and 5 days later you give me the same dollar amount which was originally illegally taken on XXXX XXXX! ( see amount below ) : For the record I called M & T on XXXX & XXXX XXXX and XXXX XXXX and tried to solve the problem. The M & T letter I received was dated XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter stating that M & T was going to reverse the credit and pull all funds from my account on XXXX/XXXX/16. I asked M & T Bank Why was this draft or reverse credit taking place? '' They informed me that they never paid the illegal transactions that took place on XXXX/XXXX/16 because they did not receive the required paperwork from the third party. I then asked If they never paid then why did they credit my account XXXX/XXXX/16? When I viewed my account on the XXXX", and the single most common underlying issue is "when I viewed the account documents".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then why the heck did you give me a credit making me think you were simply reimbursing me like you said you would on XXXX/XXXX/16? Now you want to reverse the credit back to M & T on XX/XX/XXXX/2016.This has caused total confusion and obviously documents have been changed or loss to benefit M & T XXXX I do n't understand why it would take 5 days to determine if you are going to pay a transaction or not. Yet on the 5th day and 5 days later you give me the same dollar amount which was originally illegally taken on XXXX XXXX! ( see amount below ) : For the record I called M & T on XXXX & XXXX XXXX and XXXX XXXX and tried to solve the problem. The M & T letter I received was dated XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.