Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then they will call me within 72 hrs. Never received call's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then they will call me within 72 hrs. Never received call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| NY XXXX Phone : ( XXXX ) XXXX Email : XXXX URL XXXX XXXX XXXX XXXX Date Filed : XX/XX/2020 Consumer Information Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| so I called back. Then someone put notes on account and said same thing but this time within 48 hrs and he said nothing will happen to accounts. Then No call | 1 |
| Issue | Complaints |
|---|---|
| I am writing about a major issue I have with American Express XXXX Both of my cards just got sent to collections this week. The issue that I have is that I was a great customer for years never missed a payment. In XXXX my son had XXXX which caused thousands of dollars. I called AMEX and asked if I could do a pymnt arrangement at the time they said No. I paid the bill then in XXXX my husband started to deal with health issues which caused him to be out of work for months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then they will call me within 72 hrs. Never received call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then they will call me within 72 hrs. Never received call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NY XXXX Phone : ( XXXX ) XXXX Email : XXXX URL XXXX XXXX XXXX XXXX Date Filed : XX/XX/2020 Consumer Information Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX", and the single most common underlying issue is "I am writing about a major issue I have with American Express XXXX Both of my cards just got sent to collections this week. The issue that I have is that I was a great customer for years never missed a payment. In XXXX my son had XXXX which caused thousands of dollars. I called AMEX and asked if I could do a pymnt arrangement at the time they said No. I paid the bill then in XXXX my husband started to deal with health issues which caused him to be out of work for months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then they will call me within 72 hrs. Never received call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then they will call me within 72 hrs. Never received call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then they will call me within 72 hrs. Never received call has a 0% timely response rate to CFPB complaints.
The most common issue reported against then they will call me within 72 hrs. Never received call is "I am writing about a major issue I have with American Express XXXX Both of my cards just got sent to collections this week. The issue that I have is that I was a great customer for years never missed a payment. In XXXX my son had XXXX which caused thousands of dollars. I called AMEX and asked if I could do a pymnt arrangement at the time they said No. I paid the bill then in XXXX my husband started to deal with health issues which caused him to be out of work for months" in the "NY XXXX Phone : ( XXXX ) XXXX Email : XXXX URL XXXX XXXX XXXX XXXX Date Filed : XX/XX/2020 Consumer Information Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.