then they report to the credit agency that our monthly minimum payment on the card was {$30.00}. They also report to the credit agencies the balance left on the card as the credit limit on the secured card. I asked them to fix my credit reporting delinquent status and they said they could not do anything about it

What the CFPB Record Shows About then they report to the credit agency that our monthly minimum payment on the card was {$30.00}. They also report to the credit agencies the balance left on the card as the credit limit on the secured card. I asked them to fix my credit reporting delinquent status and they said they could not do anything about it

then they report to the credit agency that our monthly minimum payment on the card was {$30.00}. They also report to the credit agencies the balance left on the card as the credit limit on the secured card. I asked them to fix my credit reporting delinquent status and they said they could not do anything about it has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First of a, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, then they report to the credit agency that our monthly minimum payment on the card was {$30.00}. They also report to the credit agencies the balance left on the card as the credit limit on the secured card. I asked them to fix my credit reporting delinquent status and they said they could not do anything about it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the safer credit building option was something I never knew they had", and the single most common underlying issue is "because it wasnt how they operated nor was I emailed or notified saying they needed a monthly payment. It wasnt until XX/XX/year> that I received a delinquent status that I called chime to find out why that happened if us consumers do not need to make payments on the card. They said my automatic safer credit building option had been turned off and so the account did not register that I was making any payments and so it reported me delinquent. I asked why did it turn off because I never even knew it existed and they said they did not know. They taught me how to go into my settings and look for the safer credit building option and turn it back on to automatic. I said fine so I did that but I also asked why do they report delinquent if we dont make any payments on the card".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then they report to the credit agency that our monthly minimum payment on the card was {$30.00}. They also report to the credit agencies the balance left on the card as the credit limit on the secured card. I asked them to fix my credit reporting delinquent status and they said they could not do anything about it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.