Total complaints
1
Filed since Also
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX's complaint history from CFPB public records. 1 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this is not an isolated incidence of computer idiocy and malfunction at Equifax. I order my free Equifax credit report every XX/XX/XXXX ; it is always a battle with the Equifax computer to find the dialog that will let me download a PDF of my report ( unlike the XXXX and XXXX websites | 1 |
| State | Complaints |
|---|---|
| INC.,PA,19115,Older American,Consent provided,Web,2016-07-30,Closed with explanation,Yes,Yes,2038621 | 1 |
| Issue | Complaints |
|---|---|
| when I did the credit report freeze last year | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is not an isolated incidence of computer idiocy and malfunction at Equifax. I order my free Equifax credit report every XX/XX/XXXX ; it is always a battle with the Equifax computer to find the dialog that will let me download a PDF of my report ( unlike the XXXX and XXXX websites", and the single most common underlying issue is "when I did the credit report freeze last year".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX has a 0% timely response rate to CFPB complaints.
The most common issue reported against then they just do n't want to spend the money to make their web interface useable -- reduces profits!,,EQUIFAX is "when I did the credit report freeze last year" in the "this is not an isolated incidence of computer idiocy and malfunction at Equifax. I order my free Equifax credit report every XX/XX/XXXX ; it is always a battle with the Equifax computer to find the dialog that will let me download a PDF of my report ( unlike the XXXX and XXXX websites" product category.
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