Total complaints
1
Filed since Unfo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude's complaint history from CFPB public records. 1 consumers have filed complaints since Unfo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Unfo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the wrong account number was listed on your payment ( s ) for {$52.00}. Don't worry -- we found the correct account number ending in XXXX and applied it for you. Please be sure any future payments have the correct account number to avoid having them returned. This is at least the 4th or 5th time they have sent this letter again wasting time | 1 |
| State | Complaints |
|---|---|
| and then called me XXXX because she can't talk good English at the point of being on hold for an hour and getting no where I did ask her if English was her first language because I couldn't understand words coming out of her mouth the way she pronounced them. I asked her a question that was answered in a fashion that goes to show you that she is not good with communication and got emotional when someone simply asked a question which is absurd. Then called a customer XXXX. How in the heck is it XXXX to ask someone if their first language is the language we are speaking in becomes the problem. I absolutely plan to get my account closed out after getting the disputed transactions taken care of and the credit bureaus affected from this nonsense. BOFA should be absolutely ashamed at the poor level of customer service provided today. I called back after XXXX hung up while I type this complaint and have held now for over 17 minutes and haven't had anyone pick up the phone due to her emotional outbreak and taking offense to her speech problem then turning it around calling me XXXX. This lady is in need of a rude awakening.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
| Issue | Complaints |
|---|---|
| date of payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unfo, and the most recent logged activity is Unfortunat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the wrong account number was listed on your payment ( s ) for {$52.00}. Don't worry -- we found the correct account number ending in XXXX and applied it for you. Please be sure any future payments have the correct account number to avoid having them returned. This is at least the 4th or 5th time they have sent this letter again wasting time", and the single most common underlying issue is "date of payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude has a 0% timely response rate to CFPB complaints.
The most common issue reported against then she said for security purposes - blah blah changing what she had said to begin with - again people that LISTEN to what they are told and then call people out for changing something later on often get frustrated. Never the less after getting put thru to XXXX the supervisor '' she was extremely unhelpful rude is "date of payment" in the "the wrong account number was listed on your payment ( s ) for {$52.00}. Don't worry -- we found the correct account number ending in XXXX and applied it for you. Please be sure any future payments have the correct account number to avoid having them returned. This is at least the 4th or 5th time they have sent this letter again wasting time" product category.
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