Total complaints
1
Filed since To e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then sent the card back to Citi. Meanwhile's complaint history from CFPB public records. 1 consumers have filed complaints since To e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then sent the card back to Citi. Meanwhile's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my checking card was sent by XXXX | 1 |
| State | Complaints |
|---|---|
| I was locked out of my online account | 1 |
| Issue | Complaints |
|---|---|
| I was unable to arrange for delivery of my card & PIN. First I was told by the Citi representative that I needed to arrange with XXXX for delivery via their online portal. I did this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then sent the card back to Citi. Meanwhile has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To e, and the most recent logged activity is To elabora, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then sent the card back to Citi. Meanwhile reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my checking card was sent by XXXX", and the single most common underlying issue is "I was unable to arrange for delivery of my card & PIN. First I was told by the Citi representative that I needed to arrange with XXXX for delivery via their online portal. I did this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then sent the card back to Citi. Meanwhile: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then sent the card back to Citi. Meanwhile has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then sent the card back to Citi. Meanwhile has a 0% timely response rate to CFPB complaints.
The most common issue reported against then sent the card back to Citi. Meanwhile is "I was unable to arrange for delivery of my card & PIN. First I was told by the Citi representative that I needed to arrange with XXXX for delivery via their online portal. I did this" in the "my checking card was sent by XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.