Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then it was an early termination fee's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then it was an early termination fee's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then I was told it was an early termination fee. No. It 's not my debt. I was told by the in store rep to call XXXX to speak to the collections department about the remaining balance. I called later that day. The representative that I spoke with told me that she was going to put in a ticket with ERT due to the amount and that they would be able to credit the account to clear it up. She said it would take sometime for them to get back to me though. Then a supervisor gets on the phone and starts to explain bills to me and tells me that XXXX got a new system and she also says that a bill did n't go out to me | 1 |
| State | Complaints |
|---|---|
| and now it is for services rendered ( that really were n't rendered ). XXXX advance bills so you ca n't charge for something I do n't have. XXXX said he understood | 1 |
| Issue | Complaints |
|---|---|
| with the same phone number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then it was an early termination fee has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I walked i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then it was an early termination fee reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then I was told it was an early termination fee. No. It 's not my debt. I was told by the in store rep to call XXXX to speak to the collections department about the remaining balance. I called later that day. The representative that I spoke with told me that she was going to put in a ticket with ERT due to the amount and that they would be able to credit the account to clear it up. She said it would take sometime for them to get back to me though. Then a supervisor gets on the phone and starts to explain bills to me and tells me that XXXX got a new system and she also says that a bill did n't go out to me", and the single most common underlying issue is "with the same phone number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then it was an early termination fee: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then it was an early termination fee has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then it was an early termination fee has a 0% timely response rate to CFPB complaints.
The most common issue reported against then it was an early termination fee is "with the same phone number" in the "then I was told it was an early termination fee. No. It 's not my debt. I was told by the in store rep to call XXXX to speak to the collections department about the remaining balance. I called later that day. The representative that I spoke with told me that she was going to put in a ticket with ERT due to the amount and that they would be able to credit the account to clear it up. She said it would take sometime for them to get back to me though. Then a supervisor gets on the phone and starts to explain bills to me and tells me that XXXX got a new system and she also says that a bill did n't go out to me" product category.
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