Total complaints
1
Filed since i im
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone's complaint history from CFPB public records. 1 consumers have filed complaints since i im. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since i im
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| i sent it to them immediately. i was then told by representatives at capital one that the email totals that were sent were not the exact totals based on the billing cycles since i didnt get the actual statements on time in the mail. they claimed that i was 30 days late on those 2 months of this issue and sent negative comments to all credit bureaus that dinged my credit scores.They have recordings of all my calls to them regarding the issue and appoligized for the mistake by phone.however when i spoke to there supervisor they said the issue was sent to their internal dispute department but didnt feel they made a mistake | 1 |
| State | Complaints |
|---|---|
| when i spoke to their representatives and they should have those recordings as well.,,CAPITAL ONE FINANCIAL CORPORATION,CA,91311,,Consent provided,Web,2016-10-20,Closed with non-monetary relief,Yes,No,2172346 | 1 |
| Issue | Complaints |
|---|---|
| which i recieved after the address correction was made | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to i im, and the most recent logged activity is i immediat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "i sent it to them immediately. i was then told by representatives at capital one that the email totals that were sent were not the exact totals based on the billing cycles since i didnt get the actual statements on time in the mail. they claimed that i was 30 days late on those 2 months of this issue and sent negative comments to all credit bureaus that dinged my credit scores.They have recordings of all my calls to them regarding the issue and appoligized for the mistake by phone.however when i spoke to there supervisor they said the issue was sent to their internal dispute department but didnt feel they made a mistake", and the single most common underlying issue is "which i recieved after the address correction was made".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against then i would have sent what the exact total was required. but i only sent the amount they requested in the emails. They also confirmed that with me by phone is "which i recieved after the address correction was made" in the "i sent it to them immediately. i was then told by representatives at capital one that the email totals that were sent were not the exact totals based on the billing cycles since i didnt get the actual statements on time in the mail. they claimed that i was 30 days late on those 2 months of this issue and sent negative comments to all credit bureaus that dinged my credit scores.They have recordings of all my calls to them regarding the issue and appoligized for the mistake by phone.however when i spoke to there supervisor they said the issue was sent to their internal dispute department but didnt feel they made a mistake" product category.
Read our methodology — how this data is sourced, computed, and verified.