Total complaints
1
Filed since I re
2026 data Public-data reference. official source
then because of an error on their end
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows then because of an error on their end's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I re
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
then because of an error on their end complaint mix by product
- she spoke 1 100.0% – 0% relief
How then because of an error on their end's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| she spoke to her supervisor and then came back and told me that there is no settlement and that they just accidentally sent my debt to collections. She told me that they will be taking the debt back from XXXX. Meanwhile | 1 |
Top States
| State | Complaints |
|---|---|
| I am punished for it. They placed my loan in default and sent me to collections with zero communication. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which could be tomorrow | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About then because of an error on their end
then because of an error on their end has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, then because of an error on their end reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she spoke to her supervisor and then came back and told me that there is no settlement and that they just accidentally sent my debt to collections. She told me that they will be taking the debt back from XXXX. Meanwhile", and the single most common underlying issue is "which could be tomorrow".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then because of an error on their end: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does then because of an error on their end have?
then because of an error on their end has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does then because of an error on their end respond to complaints on time?
then because of an error on their end has a 0% timely response rate to CFPB complaints.
What is the most common complaint about then because of an error on their end?
The most common issue reported against then because of an error on their end is "which could be tomorrow" in the "she spoke to her supervisor and then came back and told me that there is no settlement and that they just accidentally sent my debt to collections. She told me that they will be taking the debt back from XXXX. Meanwhile" product category.
Read our methodology — how this data is sourced, computed, and verified.
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