Total complaints
1
Filed since MOTO
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY's complaint history from CFPB public records. 1 consumers have filed complaints since MOTO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since MOTO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| ARBITRATION MAY BE A MUTUALLY BENEFICIAL ALTERNATIVE TO HELP RESOLVE THE DISPUTE. SECTION 49 U.S.C. SECTIONS 375.211 PROVIDES THAT A MOVER MUST HAVE A PROGRAM IN PLACE TO PROVIDE SHIPPERS WITH AN ARBITRATION ALTERNATIVE. ARBITRATION IS OPTIONAL AND NOT REQUIRED UNDER FEDERAL LAW | 1 |
| State | Complaints |
|---|---|
| AN ARBITRATION DECISION MAY NOT BE APPEALED IN A COURT OF LAW. ALL PARTIES AGREE THAT THE ARBITRATORS DECISION WILL BE BASED EXCLUSIVELY ON THE GOVERNING UNITED STATES FEDERAL LAW WITHOUT REGARD TO CONFLICTING STATE LAWS OR REGULATIONS. APPLICABLE COSTS EACH PARTY IS RESPONSIBLE FOR THEIR OWN COST ASSOCIATED WITH ARBITRATION. A BENEFIT TO THE ARBITRATION ALTERNATIVE MAY BE THAT IT IS LESS EXPENSIVE THAN TRADITIONAL LITIGATION. EACH PARTY IS RESPONSIBLE FOR XXXX PERCENT OF THE COST ASSOCIATED WITH SECURING THE ARBITRATOR AND ONE HUNDRED PERCENT OF THEIR OWN EXPENSES | 1 |
| Issue | Complaints |
|---|---|
| SUBJECT TO THE ARBITRATORS DISCRETION | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to MOTO, and the most recent logged activity is MOTOR CARR, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "ARBITRATION MAY BE A MUTUALLY BENEFICIAL ALTERNATIVE TO HELP RESOLVE THE DISPUTE. SECTION 49 U.S.C. SECTIONS 375.211 PROVIDES THAT A MOVER MUST HAVE A PROGRAM IN PLACE TO PROVIDE SHIPPERS WITH AN ARBITRATION ALTERNATIVE. ARBITRATION IS OPTIONAL AND NOT REQUIRED UNDER FEDERAL LAW", and the single most common underlying issue is "SUBJECT TO THE ARBITRATORS DISCRETION".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY has a 0% timely response rate to CFPB complaints.
The most common issue reported against THEN ANY DECISION MADE BY THE ARBITRATOR MAY BE BINDING. ADDITIONALLY is "SUBJECT TO THE ARBITRATORS DISCRETION" in the "ARBITRATION MAY BE A MUTUALLY BENEFICIAL ALTERNATIVE TO HELP RESOLVE THE DISPUTE. SECTION 49 U.S.C. SECTIONS 375.211 PROVIDES THAT A MOVER MUST HAVE A PROGRAM IN PLACE TO PROVIDE SHIPPERS WITH AN ARBITRATION ALTERNATIVE. ARBITRATION IS OPTIONAL AND NOT REQUIRED UNDER FEDERAL LAW" product category.
Read our methodology — how this data is sourced, computed, and verified.