then another. They refuse to allow us to speak directly to the reviewers or underwriters that are working on our application. My many requests to speak to a manager have also been denied. The agents are only able to read notes written by the reviewers/underwriters

What the CFPB Record Shows About then another. They refuse to allow us to speak directly to the reviewers or underwriters that are working on our application. My many requests to speak to a manager have also been denied. The agents are only able to read notes written by the reviewers/underwriters

then another. They refuse to allow us to speak directly to the reviewers or underwriters that are working on our application. My many requests to speak to a manager have also been denied. The agents are only able to read notes written by the reviewers/underwriters has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The patter, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, then another. They refuse to allow us to speak directly to the reviewers or underwriters that are working on our application. My many requests to speak to a manager have also been denied. The agents are only able to read notes written by the reviewers/underwriters reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have been tracking the status of our application online. When I submit documents", and the single most common underlying issue is "documents that have previously been approved will be suddenly changed to rejected. The reasons listed on the website are always unclear".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating then another. They refuse to allow us to speak directly to the reviewers or underwriters that are working on our application. My many requests to speak to a manager have also been denied. The agents are only able to read notes written by the reviewers/underwriters: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.