Total complaints
1
Filed since Once
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee's complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Once
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called their customer service line ( XXXX ). I talked to XXXX different customer service representatives on XXXX separate days and neither of them provided me with a solution ( even though they confirmed that I had complied with the all the requirements to obtain the bonus ). They both said they did not know what the problem was | 1 |
| State | Complaints |
|---|---|
| a customer must have a certain amount of money in his/her TOTAL relationship with Huntington. HOWEVER | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX contacted me and told me this would be looked into by the complaints department. She reached back out to me on XX/XX/XXXX and said that I was NOT eligible to receive the Business checking account bonus because I had opened a PERSONAL checking account with the same SSN a few days earlier. I explained to her that PERSONAL AND BUSINESS accounts are XXXX DIFFERENT types of accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once I not, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called their customer service line ( XXXX ). I talked to XXXX different customer service representatives on XXXX separate days and neither of them provided me with a solution ( even though they confirmed that I had complied with the all the requirements to obtain the bonus ). They both said they did not know what the problem was", and the single most common underlying issue is "XXXX XXXX contacted me and told me this would be looked into by the complaints department. She reached back out to me on XX/XX/XXXX and said that I was NOT eligible to receive the Business checking account bonus because I had opened a PERSONAL checking account with the same SSN a few days earlier. I explained to her that PERSONAL AND BUSINESS accounts are XXXX DIFFERENT types of accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee has a 0% timely response rate to CFPB complaints.
The most common issue reported against their terms DID NOT specify ANYWHERE that if one opened a Personal checking account he/she wouldn't be eligible for a Business checking bonus < -- -- What I also find interesting is that they ( Huntington Bank ) themselves treat these two account differently! Let me explain : in order to avoid a monthly fee is "XXXX XXXX contacted me and told me this would be looked into by the complaints department. She reached back out to me on XX/XX/XXXX and said that I was NOT eligible to receive the Business checking account bonus because I had opened a PERSONAL checking account with the same SSN a few days earlier. I explained to her that PERSONAL AND BUSINESS accounts are XXXX DIFFERENT types of accounts" in the "I called their customer service line ( XXXX ). I talked to XXXX different customer service representatives on XXXX separate days and neither of them provided me with a solution ( even though they confirmed that I had complied with the all the requirements to obtain the bonus ). They both said they did not know what the problem was" product category.
Read our methodology — how this data is sourced, computed, and verified.