their rep ( XXXX? ) stated that since Selene Finance was a private organization they were under no obligation to recognize anyones Pandemic Forbearance Plan and that Selene was ( had? ) filing a foreclosure action against me and my property.

What the CFPB Record Shows About their rep ( XXXX? ) stated that since Selene Finance was a private organization they were under no obligation to recognize anyones Pandemic Forbearance Plan and that Selene was ( had? ) filing a foreclosure action against me and my property.

their rep ( XXXX? ) stated that since Selene Finance was a private organization they were under no obligation to recognize anyones Pandemic Forbearance Plan and that Selene was ( had? ) filing a foreclosure action against me and my property. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I us, and the most recent logged activity is I used the, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, their rep ( XXXX? ) stated that since Selene Finance was a private organization they were under no obligation to recognize anyones Pandemic Forbearance Plan and that Selene was ( had? ) filing a foreclosure action against me and my property. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "although the XX/XX/XXXX due date was under the forbearance plan extension", and the single most common underlying issue is "I have made every monthly payment since. However".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating their rep ( XXXX? ) stated that since Selene Finance was a private organization they were under no obligation to recognize anyones Pandemic Forbearance Plan and that Selene was ( had? ) filing a foreclosure action against me and my property.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.