Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| initially | 1 |
| State | Complaints |
|---|---|
| within the same box | 1 |
| Issue | Complaints |
|---|---|
| I read the first page that contained all the advertisement offer as I described above and thought the deal was great so I took on the opportunity. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "initially", and the single most common underlying issue is "I read the first page that contained all the advertisement offer as I described above and thought the deal was great so I took on the opportunity. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page has a 0% timely response rate to CFPB complaints.
The most common issue reported against their disclosure is smaller in size when comparing to their commercial advertisement to lure me in. The advertisement offer is in bold and capital but the disclosure was not - seems like they are suggesting and traping people to use their checks by placing the 3 % fees toward the very bottom of the second page. The placement of the 3 % fees disclosure was in very dis-part from their advertisement offer. They should tell me on the first page next to their advertisement about the fees. Why tell me everything about how good the offer is without telling me the fees on the same page is "I read the first page that contained all the advertisement offer as I described above and thought the deal was great so I took on the opportunity. However" in the "initially" product category.
Read our methodology — how this data is sourced, computed, and verified.