Total complaints
1
Filed since Thir
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so's complaint history from CFPB public records. 1 consumers have filed complaints since Thir. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thir
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Navient has hindered my online monthly payment process from XXXX XXXX until now. Their online system is faulty | 1 |
| State | Complaints |
|---|---|
| I ended up missing the due date in XXXX XXXX due to technical difficulties that Navient has refused to address | 1 |
| Issue | Complaints |
|---|---|
| each time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thir, and the most recent logged activity is Third, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Navient has hindered my online monthly payment process from XXXX XXXX until now. Their online system is faulty", and the single most common underlying issue is "each time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so has a 0% timely response rate to CFPB complaints.
The most common issue reported against their constant neglect in face of my complaints seems intentional. It seems as if they are purposely ignoring this issue so that I continue to overpay in late fees and have my interest increase. In saying so is "each time" in the "Navient has hindered my online monthly payment process from XXXX XXXX until now. Their online system is faulty" product category.
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