Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| but I don't have any money. I'm a single mother of twin XXXX yr old boys. I only work part time currently and as of today | 1 |
| Issue | Complaints |
|---|---|
| Customer Service Evaluation Assignment. Was told to buy XXXX cards totaling {$1500.00} and email completed report XXXX. I was to confirm STRICTLY by text it said to - ( XXXX ) XXXX when I received the check. I didn't buy the cards for the second check because I was having problems finding eBay cards. It was a good thing because by this time my bank had returned the XXXX check saying it was an altered/fictitious check. So nothing happened because I didn't complete the task | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX : XXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "Customer Service Evaluation Assignment. Was told to buy XXXX cards totaling {$1500.00} and email completed report XXXX. I was to confirm STRICTLY by text it said to - ( XXXX ) XXXX when I received the check. I didn't buy the cards for the second check because I was having problems finding eBay cards. It was a good thing because by this time my bank had returned the XXXX check saying it was an altered/fictitious check. So nothing happened because I didn't complete the task".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move has a 0% timely response rate to CFPB complaints.
The most common issue reported against the XXXX of XXXX I received another child support payment by direct deposit for {$400.00} and you know Wells Fargo took the payment again. Bringing my total to {$840.00} between XXXX child support payments and one payroll check. I've spoken to Wells Fargo 's claim dept and they said I'm still liable for the money that the one check out my account in the negative. Of course I can't close my account because it has a negative balance is what I was told. So that means any direct deposits made to my account will be taken by the bank until it's cleared. Leaving me with a - {$400.00} and something left to pay before my account is cleared. I don't know how to get my money back. Which I really need at this time because I just had to move is "Customer Service Evaluation Assignment. Was told to buy XXXX cards totaling {$1500.00} and email completed report XXXX. I was to confirm STRICTLY by text it said to - ( XXXX ) XXXX when I received the check. I didn't buy the cards for the second check because I was having problems finding eBay cards. It was a good thing because by this time my bank had returned the XXXX check saying it was an altered/fictitious check. So nothing happened because I didn't complete the task" in the "XXXX XXXX" product category.
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