Total complaints
12
Filed since Harm
2026 data Public-data reference. official source
the XXXX
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows the XXXX's complaint history from CFPB public records. 12 consumers have filed complaints since Harm. The company has a 0% timely response rate and has provided relief in 0% of cases.
12
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
Harm
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the XXXX complaint mix by product
- which prohibits 9 75.0% – 0% relief
- towing 1 8.3% – 0% relief
- although I 1 8.3% – 0% relief
- XXXX 1 8.3% – 0% relief
How the XXXX's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which prohibits deceptive | 9 |
| towing | 1 |
| although I was actually discussing this account with bank managers as late as XX/XX/XXXX. This letter was so urgent that my account was scheduled to be locked on XX/XX/XXXX -- -- the same day i received a very non descript letter from us bank -- -- ( i think if i had a customer with a {$360000.00} acct | 1 |
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages XXXX - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and American Security or between Perpetual and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and the FCRA.,,Bridgecrest Acceptance Corporation,MI,48091,,Consent provided,Web,2025-10-27,Closed with explanation,Yes,N/A,16849617 | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between XXXX and XXXX XXXX or between XXXX and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| I called to verify the release | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and American Security or between Perpetual and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and XXXXXX/XX/XXXXor between Perpetual and. XXXX XX/XX/XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XX/XX/XXXX to Pay {$23.00} Million and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages XXXX - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and American Security or between Perpetual and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between XXXX XXXX XXXX XXXX or between XXXX and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and American Security or between Perpetual and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between Perpetual and American Security or between Perpetual and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX Bank to Pay {$23.00} XXXX and Cease Operations to ... XXXXw.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| and XXXX ... is being violated and it appears to the Commission that a proceeding is in ... Volume 90 : Pages 608-668 - Federal Trade Commissionwww.ftc.gov default files documents volume-90 PDF between XXXX and XXXX XXXX or between XXXX and. XXXX XXXX would constitute a violation of the antitrust laws. PAR. 15. ( a ) The boards of ... XXXX XXXX to Pay {$23.00} XXXX and Cease Operations to ... www.ftc.gov news-events press-releases XXXX XX/XX/XXXX - Under a proposed consent order | 1 |
| texas | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and abusive debt collection practices. ... The FTC has sued over 30 debt collection companies for violating the law | 9 |
| ignored its non-delegable statutory duty | 1 |
| i was on the phone with a XXXX XXXX who informed me i need to complete the certification form and sent to his e mail He would then expedite the info to have the acct opened. By this time I am begging him to allow my payroll to go through In 30 years of business | 1 |
| they were NOT due to employee incompetence. a couple of weeks later i was told by another citi employee | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the XXXX
the XXXX has accumulated 12 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Harm, and the most recent logged activity is in XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which prohibits deceptive", and the single most common underlying issue is "and abusive debt collection practices. ... The FTC has sued over 30 debt collection companies for violating the law".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the XXXX have?
the XXXX has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the XXXX respond to complaints on time?
the XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the XXXX?
The most common issue reported against the XXXX is "and abusive debt collection practices. ... The FTC has sued over 30 debt collection companies for violating the law" in the "which prohibits deceptive" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
