the woman on the phone stated she sent the orders for my dads truck that morning to be sent to the auction. She told me I had to get a notery sign by my sister ( executor ) saying I could get the truck from the auction. I had to get a cashiers check to pay off amount at auction yard that Monday at XXXX. I got my sister to drive me there because I lived an hour and a half away and was on foot. On XX/XX/XXXX I had to sell my mothers retirement to pay in full ( {$10000.00} ). On XX/XX/XXXX I got my dads truck back. After dealing with the stress and anxiety on not being informed or being able to make a financial decision on options to buy

What the CFPB Record Shows About the woman on the phone stated she sent the orders for my dads truck that morning to be sent to the auction. She told me I had to get a notery sign by my sister ( executor ) saying I could get the truck from the auction. I had to get a cashiers check to pay off amount at auction yard that Monday at XXXX. I got my sister to drive me there because I lived an hour and a half away and was on foot. On XX/XX/XXXX I had to sell my mothers retirement to pay in full ( {$10000.00} ). On XX/XX/XXXX I got my dads truck back. After dealing with the stress and anxiety on not being informed or being able to make a financial decision on options to buy

the woman on the phone stated she sent the orders for my dads truck that morning to be sent to the auction. She told me I had to get a notery sign by my sister ( executor ) saying I could get the truck from the auction. I had to get a cashiers check to pay off amount at auction yard that Monday at XXXX. I got my sister to drive me there because I lived an hour and a half away and was on foot. On XX/XX/XXXX I had to sell my mothers retirement to pay in full ( {$10000.00} ). On XX/XX/XXXX I got my dads truck back. After dealing with the stress and anxiety on not being informed or being able to make a financial decision on options to buy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sun , and the most recent logged activity is Sun Trust , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the woman on the phone stated she sent the orders for my dads truck that morning to be sent to the auction. She told me I had to get a notery sign by my sister ( executor ) saying I could get the truck from the auction. I had to get a cashiers check to pay off amount at auction yard that Monday at XXXX. I got my sister to drive me there because I lived an hour and a half away and was on foot. On XX/XX/XXXX I had to sell my mothers retirement to pay in full ( {$10000.00} ). On XX/XX/XXXX I got my dads truck back. After dealing with the stress and anxiety on not being informed or being able to make a financial decision on options to buy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my dads truck got repossessed from my Dads estate", and the single most common underlying issue is "and tried calling Truist to get someone on the phone".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the woman on the phone stated she sent the orders for my dads truck that morning to be sent to the auction. She told me I had to get a notery sign by my sister ( executor ) saying I could get the truck from the auction. I had to get a cashiers check to pay off amount at auction yard that Monday at XXXX. I got my sister to drive me there because I lived an hour and a half away and was on foot. On XX/XX/XXXX I had to sell my mothers retirement to pay in full ( {$10000.00} ). On XX/XX/XXXX I got my dads truck back. After dealing with the stress and anxiety on not being informed or being able to make a financial decision on options to buy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.