Total complaints
1
Filed since On T
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the very person I was calling to file a complaint against. XXXX opened my file's complaint history from CFPB public records. 1 consumers have filed complaints since On T. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On T
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the very person I was calling to file a complaint against. XXXX opened my file's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX I reached out to the executive offices Citibank. This is another inept group of personnel. I was contacted to an XXXX | 1 |
| State | Complaints |
|---|---|
| why didn't she give me the courtesy of the callback? Thirty minutes later I got through to a XXXX. This gal just kept reiterating the same thing. The CEO and VP 's of Citibank have no clue how poor this line of personnel in executive care is trained. No empathy! They don't have a clue how I have been inconvenienced and their customer XXXX XXXX being represented. Especially the potential loss of the XXXX XXXX 's good customer. | 1 |
| Issue | Complaints |
|---|---|
| credit card number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the very person I was calling to file a complaint against. XXXX opened my file has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On T, and the most recent logged activity is On Tuesday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the very person I was calling to file a complaint against. XXXX opened my file reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX I reached out to the executive offices Citibank. This is another inept group of personnel. I was contacted to an XXXX", and the single most common underlying issue is "credit card number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the very person I was calling to file a complaint against. XXXX opened my file: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the very person I was calling to file a complaint against. XXXX opened my file has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the very person I was calling to file a complaint against. XXXX opened my file has a 0% timely response rate to CFPB complaints.
The most common issue reported against the very person I was calling to file a complaint against. XXXX opened my file is "credit card number" in the "XX/XX/XXXX I reached out to the executive offices Citibank. This is another inept group of personnel. I was contacted to an XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.