Total complaints
1
Filed since Unfo
2026 data Public-data reference. official source
The US Justice Department
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows The US Justice Department's complaint history from CFPB public records. 1 consumers have filed complaints since Unfo. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Unfo
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
The US Justice Department complaint mix by product
- she was 1 100.0% – 0% relief
How The US Justice Department's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| she was told that they would begin following procedure to repossess our home. We were mailed a letter stating that our hardship was not permanent nor it was enough to modify our loan. We explained to XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and Consumer Federal Protection Bureau. My wife was given a call by XXXX XXXX XXXX an executive mortgage specialist. She informed my wife once again we did not qualify for the modification because our income to payment ratio was not enough. The percent they got made it look like we could afford our home. They based it on our gross income. That does not help anybody to qualify. As there are overhead expenses and taxes to take into consideration. That makes no sense at all. XXXX XXXX informed my wife that there were no other programs to save us from losing our home except for a short sale. My wife informed her that we didnt want to lose our home and asked how it would be possible to qualify for a modification loan. XXXX XXXX told my wife if she was to close down her business then we would qualify. That means I would have to make absolutely no income and be on time on my payments. That was not an answer. We expected to hear from a person who is an executive mortgage specialist for Wells Fargo not a bully. We felt attacked and helpless at this point. How can anyone doing this have a conscience. On XXXX XXXX XXXX XXXX sent a letter with her version of how we were at fault for why Wells Fargo would not modify us. She mentioned in the letter that as of XX/XX/XXXX it was determined that we were unable to approve a workout option for the loan. She also mentioned that the criteria that needed to be met | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| our payments would be current. XXXX also informed her that in order to modify alone you must be current on your home payments. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About The US Justice Department
The US Justice Department has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unfo, and the most recent logged activity is Unfortunat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The US Justice Department reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she was told that they would begin following procedure to repossess our home. We were mailed a letter stating that our hardship was not permanent nor it was enough to modify our loan. We explained to XXXX", and the single most common underlying issue is "our payments would be current. XXXX also informed her that in order to modify alone you must be current on your home payments. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The US Justice Department: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does The US Justice Department have?
The US Justice Department has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does The US Justice Department respond to complaints on time?
The US Justice Department has a 0% timely response rate to CFPB complaints.
What is the most common complaint about The US Justice Department?
The most common issue reported against The US Justice Department is "our payments would be current. XXXX also informed her that in order to modify alone you must be current on your home payments. However" in the "she was told that they would begin following procedure to repossess our home. We were mailed a letter stating that our hardship was not permanent nor it was enough to modify our loan. We explained to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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