Total complaints
1
Filed since On X
2026 data Public-data reference. official source
the Truist agent who helped me resolve the first complaint
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the Truist agent who helped me resolve the first complaint's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the Truist agent who helped me resolve the first complaint complaint mix by product
- the two 1 100.0% – 0% relief
How the Truist agent who helped me resolve the first complaint's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the two legitimate charges were put back on the card | 1 |
Top States
| State | Complaints |
|---|---|
| but he never answered my phone calls or messages. On XX/XX/XXXX I filed a Truist claim ( XXXX ) to remove the two legitimate charges | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or give XXXX XXXX XXXXXXXX an equal amount of credit for paying it. If you look at the XX/XX/2023 Truist Statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the Truist agent who helped me resolve the first complaint
the Truist agent who helped me resolve the first complaint has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the Truist agent who helped me resolve the first complaint reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the two legitimate charges were put back on the card", and the single most common underlying issue is "or give XXXX XXXX XXXXXXXX an equal amount of credit for paying it. If you look at the XX/XX/2023 Truist Statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Truist agent who helped me resolve the first complaint: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the Truist agent who helped me resolve the first complaint have?
the Truist agent who helped me resolve the first complaint has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the Truist agent who helped me resolve the first complaint respond to complaints on time?
the Truist agent who helped me resolve the first complaint has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the Truist agent who helped me resolve the first complaint?
The most common issue reported against the Truist agent who helped me resolve the first complaint is "or give XXXX XXXX XXXXXXXX an equal amount of credit for paying it. If you look at the XX/XX/2023 Truist Statement" in the "the two legitimate charges were put back on the card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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