Total complaints
1
Filed since On W
2026 data Public-data reference. official source
the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line's complaint history from CFPB public records. 1 consumers have filed complaints since On W. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On W
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line complaint mix by product
- XX/XX/2019 1 100.0% – 0% relief
How the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/2019 | 1 |
Top States
| State | Complaints |
|---|---|
| and she summarized the situation as requesting the fees to be refunded because the funds did not transfer from XXXX XXXX to credit the overdrawn account '' I explained that was inaccurate summarization and I once again explained the circumstances. The rep then explained PNC Is not responsible for how Third Party apps transfer funds & the fees would not be refunded and I am accountable for the account '' She then attempted to sale me overdraft protection credit. I responded with the explanation that I do understand PNC is not responsible for Third Party apps. My problem is I was being proactive by setting up an instant credit onto my account to prevent this from occurring ( if reviewing my transaction history which is attached as well there is a credit earnin '' to my account which is the app crediting the account to prevent overdraft activity ; the earnin '' credit is later deducted when my direct deposit from work clears ) however | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| where the phone just rung for 9 minutes and no one answered. Eventually | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line
the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On W, and the most recent logged activity is On Wednesd, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2019", and the single most common underlying issue is "where the phone just rung for 9 minutes and no one answered. Eventually".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line have?
the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line respond to complaints on time?
the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line has a 0% timely response rate to CFPB complaints.
What is the most common complaint about the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line?
The most common issue reported against the transfer was not from XXXX XXXX but thru a third party budgeting app that prevents the account from going into the negative status when it is a possibility of an overdraft occurring. He reinstated he is unable to waive the fees. I requested another manager that could actually assist me in my concerns as I was previously told the fees would be refunded. He then explained PNC bank policy would not allow the funds to be refunded ; He explained the decision would not change because this is PNC 's policy. He then placed me on a brief while transferring me to his supervisor. A young lady stating she was a Corporate Manager then connected on the line is "where the phone just rung for 9 minutes and no one answered. Eventually" in the "XX/XX/2019" product category.
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