2026 data Public-data reference. official source

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252's complaint history from CFPB public records. 1 consumers have filed complaints since I se. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I se
Since

Total complaints

1

Filed since I se

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 complaint mix by product

Total complaints: 1

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I check: 1 complaints (100.0%), resolution 0.0% I check 100.0%
  • I check 1 100.0% 0% relief

How the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I check my account to make sure the bills were paid and to make sure funds are sufficient to pay the bills. My bills were not paid beginning XX/XX/year> to present. My bills were scheduled to be paid through Bill Payer and they were CANCELLED by TRUIST BANK. This was not due to lack of funds. I have been trying to resolve this issue with TRUIST since the beginning of XXXX. Due to the the delay in payment to one of my Payee 's 1

Top Issues

Issue Complaints
I am still waiting for resolution to the problem. I have updated the Payees ' Information 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I se, and the most recent logged activity is I set up B, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I check my account to make sure the bills were paid and to make sure funds are sufficient to pay the bills. My bills were not paid beginning XX/XX/year> to present. My bills were scheduled to be paid through Bill Payer and they were CANCELLED by TRUIST BANK. This was not due to lack of funds. I have been trying to resolve this issue with TRUIST since the beginning of XXXX. Due to the the delay in payment to one of my Payee 's", and the single most common underlying issue is "I am still waiting for resolution to the problem. I have updated the Payees ' Information".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 have?

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 respond to complaints on time?

the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252?

The most common issue reported against the Transaction Details '' page is showing conflicting information that the Payee 's Status '' is Canceled ''. This would mean that the payee would NOT be paid. Most Payees are listed multiple times in an effort to resolve the issue per the directive from the customer representative on the phone. Are you able to assist with the banking issue?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,23231,,Consent provided,Web,2024-07-12,Closed with non-monetary relief,Yes,N/A,9481252 is "I am still waiting for resolution to the problem. I have updated the Payees ' Information" in the "I check my account to make sure the bills were paid and to make sure funds are sufficient to pay the bills. My bills were not paid beginning XX/XX/year> to present. My bills were scheduled to be paid through Bill Payer and they were CANCELLED by TRUIST BANK. This was not due to lack of funds. I have been trying to resolve this issue with TRUIST since the beginning of XXXX. Due to the the delay in payment to one of my Payee 's" product category.

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